FAQs

How long will it take to receive my product?

Hair bundles ship in 3-5 business days, custom wigs units 7-14 business days. Tracking numbers are automatically sent to your email once your item has shipped. Please note that when the tracking number is generated that we still have to package your order and deliver it to the post office before it is able to be tracked. Please allow 48 hours for USPS to update their system before attempting to track packages.

What is the turn around time on custom wig units?

Custom wig units take 7-14 business days.

 

What is your return/exchange policy?

Pearlfekt Bundles will honor exchange requests for any bundles within 7 days of receiving your order. Hair extensions must be in brand new condition, unopened and in original packaging to qualify for exchange. Due to the nature of our products, refunds are not allowed. All sales are final. 
Hair unit sales are final. Units are not able to be exchanged or refunded.